State Customs authorities of the Republic of Belarus
Consideration of appeals is carried out in accordance with the Law of the Republic of Belarus of July 18, 2011 No. 300-L "On appeals of citizens and legal entities" (hereinafter – the Law).
Submission of electronic appeals from citizens, including individual entrepreneurs and representatives of legal entities, in accordance with Article 25 of the Law, is carried out through the state unified (integrated) republican information system for accounting and processing appeals of citizens and legal обращения.бел. Access to the system of accounting and processing of requests is free of charge.
Written requests should be sent to the State Customs Committee at the address: Mogilevskaya str. 45/1, Minsk, 220007, Republic of Belarus, or to the customs and Educational Institution State Institute for Advanced Training and Retraining of Personnel of the Customs Authorities of the Republic of Belarus" (hereinafter – the Institute).
Please note that in accordance with subparagraph 1.1. of paragraph 1 of theDecree of the President of the Republic of Belarus dated October 15, 2007 No. 498 On additional measures to work with appeals of citizens and legal entities, appeals are initially subject to consideration on the merits in accordance with the competence of customs and the Institute operating and located within that administrative-territorial unit on the territory of which the issues set out in the appeals arose.
